Both Kathy and Laura take Forum Safety and Forum Stability very seriously.
Because of the extreme sensitivity, privacy needs, and safety needs of the Forum Members, no refunds will be given.
Before joining, you must be willing to commit to at least one full month of healthy involvement in this Forum ahead of time.
If you cannot fully commit to at least one month of healthy, positive interaction, this Forum environment is not for you.
Also, due to the safety needs of the other Forum Members, you will not be given a refund for "looking and leaving." This Forum is not on display, nor are the Forum Members.
Be sure of your willingness to purchase a Forum Membership BEFORE you join. Month-to-month subscriptions cannot be refunded.
However, if you are unsatisfied with your Forum experience for any reason, please contact the Client Care Team and express your concerns in a timely, appropriate manner. Depending on the circumstances, you may qualify for an exchange of service. Meaning, either Kathy or Laura are willing to provide individual consultation in lieu of ongoing Forum participation.
Cancellation of Forum Membership
Each Forum Member is responsible for their own PayPal account activity, including both the purchase and cancellation of the DDCF subscription. If a Forum Member chooses to end their Forum Membership, that Member is responsible to cancel their DDCF subscription via their own PayPal account.
Once the PayPal subscription has been cancelled by the Forum Member, the DDCF Account and Forum Login will be deactivated by Discussing Dissociation at the end of the paid time.
Please note: Discussing Dissociation encourages system communication and therefore, often receives numerous emails from different parts within the same DID system. These emails may express very different opinions and contradictory information. For this reason, Discussing Dissociation is not comfortable cancelling a dissociative person's PayPal subscription FOR them. It can be too difficult to know who in the system is writing the request, or if the whole system -- or if the majority of the system -- is in agreement with said request, or even aware of said request.
Discussing Dissociation cannot make the assumption that any one email is the expressed opinion of the whole system. For this reason, each DID system / Forum Member is to remain responsible for the management of their own PayPal account. Each Forum Member will be expected to end their subscription payments via their own PayPal account.
Cancellation of the PayPal subscription should occur at least 3 days before the end of the subscription time period to ensure that the cancellation has time to take effect prior to the next automatic billing cycle.